• Jeff Zeelander

CNSI and provider problems with faxed authorization requests

OWCP provides instructions to medical providers in federal employee workers compensation cases that include the option of requesting medical authorization by fax or electronically.

Apparently, if the faxed request forms are not completed correctly and entirely they are not keyed into the CNSI portal and instead a letter will be sent via USPS, what they call "RTP/Returned to Provider."

If your medical provider is telling you that they are sending in authorization requests to 800 215 4901 but CNSI is telling the provider that they are not receiving the authorization form, this is because information is incorrect or missing on the form.

90 views0 comments

Recent Posts

See All

OWCP issues additional guidance for COVID-19 illnesses

OWCP has updated the guidance for injured federal employees suffering from COVID-19 illnesses which can be accessed through their website: · COVID-19 Claims Guidance for Claimants The guidance is also

 Tel: 215-545-2132

Fax: 215-545-4617

 ​​1521 Locust St, 9th Floor

Philadelphia, PA 19102​

​​​​© 2020 by Jeff Zeelander. All rights reserved.